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posim return on returning customers august 2020 webinar

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Increase profits with loyal customers.

When it comes to business metrics, the strength of your customer retention is a key indicator of your success. Join us as we discuss how to analyze your customer retention rate and offer suggestions to increase your ratio of repeat customers.

A few of the questions we address:

  • How do I calculate my customer retention rate?
  • Are repeat customers more profitable than new customers?
  • How do I analyze my customer retention rate in relation to my customer lifetime value?
  • How do I analyze my customer retention rate in relation to my customer lifetime value?