Previous POS webinars by POSIM.
We record all our point of sale webinars. Just for you.
Our webinars are designed to teach you everything you could want to know about our POS software. But sometimes, you get just a little too busy to tune in – we get it! But that is no reason not to come here and watch!
Interested in watching our previously recorded webinars? Browse our list of webinars to determine of which videos you would like to request copies. Simply fill out the form with detailed information and be sure to include your requested list of webinars.
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Knowledge Base
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All Previously Recorded Webinars Are Available Upon Request
Point of Sale Webinars
Managing Customer Leads
06-11-2019Learn how to take advantage of POSIM’s customer lead features to track items of interest for your customers, customizing the leads feature for your invoices, how to check the status of a lead, and so much more!
Getting Started with Serial Numbers
05-14-2019Learn how to add serial numbers to your items, how to manage your items on the individual level, all the ways serial numbers can be used in your system, and so much more!
Implementing Imports in POSIM
04-09-2019Learn to use the import manager to create and update items, customers, events and more. Learn how to export information, format spreadsheets, and import data to make changes to multiple items in your store at once.
POSIM 17 Release: New Features & Enhancements
03-12-2019Learn the new features and enhancements in POSIM 17, including changes to customers and items, new general preferences and printing options, enhancements to existing modules and tools, and so much more!
Using Special Orders & Layaways
02-02-2019Discover the value in offering special orders and layaways for your customers. Learn how to manage and process unique transactions, what settings to configure before you begin, methods on how to suspend a transaction, how to track a live order, and so much more!
Reporting for the New Year
01-08-2019Learn a variety of built-in reports to help you collect and analyze data in your store. Learn which reports will help your business, when they should be ran, how to personalize specifically for your needs, and how to create custom reports using POSIM’s Define-A-Report feature.
Physical Inventory
12-11-2018Learn the value in planning ahead for a physical inventory count, including counting and collecting data, reviewing and reconciling physical inventory reports, updating final inventory counts, how to use “End of Year” reports and so much more!
Discover the Power of Social Selling
11-13-2018Learn the value in promoting your products across social platforms like Facebook, Instagram, and Pinterest. Learn how to tap into a massive audience to give your brand an online voice as you expand your customer reach and so much more!
POSIM 16 Release: Enhancements & Changes
10-09-2018Learn the new features and enhancements in POSIM 16, including how to mass print invoices, inactivate item prompts, encode dates on labels, and so much more!
Crash Course on Discounting in POSIM
09-11-2018Learn how to apply manual discounts at checkout, as well as how to set up automatic discounting features such as date to date pricing, preferred pricing, price codes, and so much more!
How to Fix an Oops in POSIM
08-14-2018Learn how to correct common mistakes made in POSIM, how to use tools to fix customers and items, how to correct inventory, fix invoices, reverse or void transactions, and so much more!
Successful Clearance Sales in POSIM
07-17-2018Learn how to run a successful clearance sale without becoming known as a “sale store”, how to run the dynamic management report, best customer report, how to identify which items need to go on sale, and so much more!
Time Saving Tips in POSIM
06-12-2018Learn how to use tools and shortcuts to streamline checkout and inventory processes, how to customize searches, keyboard shortcuts, maximize inventory efficiency, and so much more!
Styles in POSIM
05-08-2018Learn how to master tools like the style converter, how to use styles to streamline your ordering process, how to unlink styles and so much more!
POSIM 15 Release – Enhancements & Changes
04-10-2018Learn how to use the new POSIM 15 features, including how to use unit conversion, the Island Batik integration, DAR column sorting and so much more!
Building your Marketing with MailChimp + POSIM
03-13-2018Learn how to use MailChimp with POSIM, including an overview of MailChimp, what information MailChimp receives from POSIM, how to set up focused marketing campaigns and so much more!
Which E-commerce Solution is Right for your Operation?
02-13-2018Learn about three highly-rated e-commerce solutions: Shopify, Zoey, and Magento. Learn what it takes to start selling online, how POSIM integrates with each platform, what information appears on the site, and so much more!
How to Automate Discounts in POSIM
01-09-2018Learn how to make the most of POSIM’s automatic discounting features, including Date-to-Date Pricing, Preferred Pricing, and Price Codes. Learn how to offer special deals to increase sales, enhance the customer experience, and so much more!
All about Discounts
12-14-2017Learn how to implement automatic and manual discounts, date to date pricing, price codes, preferred pricing, employee privileges, customize discount reasons and so much more!
Preparing for Physical Inventory
12-12-2017Learn different methods of collecting and uploading data, how to reconcile physical inventory reports, how to update item counts, how to protect your data with backups during inventory, and so much more!
TimeClock & Employee Management
11-14-2017Learn how to manage employees, how to use the timeclock feature, approve timecards, set employee privileges, run payroll reports, and so much more!
Get Moving with iPOSIM
10-10-2017Learn how to install and set up the iPOSIM app, how to use iPOSIM as an additional cash register, modify item cards, adjust inventory levels, process sales and so much more!
Tips & Tricks for the Holidays
09-15-2017Learn from these useful tips, tricks, and best practices which can be used to streamline your workflow as the holiday season approaches. You can learn how to customize tab order and payment type, enable and add items with the cheat sheet, save and export custom advanced searches, and so much more!
Stay on Top of Invoices
09-13-2017Learn the processes for special orders, layaways, return to vendors and drop shipments. Learn time-saving features, invoice views, general preferences and much more!
Sales & End of Day Procedures
09-12-2017Learn how to process sales and returns, the different invoice views, steps for managing ending tills, how to use the credit card audit report, and so much more!
Focus on Customer Management
09-11-2017Learn POSIM’s customer management features including, how to merge customer cards, view customers’ history, using customer rewards, running customer based reports, tracking leads, and more!
Implementing Special Orders & Layaways
08-08-2017Learn how to take customers through the special order process from start to finish, including using the Auto Order Special Order module, and creating purchase orders manually. Learn how to locate the status of special orders and layaways, set up general preferences, the hold inventory function, and much more!
Using Membership & Gift Cards
08-01-2017Learn how selling gift cards and offering customer rewards can engage customers, generate repeat business, and increase sales. Learn how to sell and redeem gift cards, set up gift card preferences, how to use membership cards, and so much more!
Accounts Receivable & Your Retail Store
07-11-2017Learn the two methods of accounting that can be used for Accounts Receivable; Balance Forward and Open Item. Learn the general preferences tied to AR including the grace period, finance charges, service charges and much more!
Know Everything About Styles
06-13-2017Learn how to use styles to create, edit, order, receive and report within POSIM. Learn how to create style cards, use the style converter utility, toggle between style master and style members, and so much more!
Using Kit Builder & Event Manager
05-09-2017Learn two powerful advanced features within POSIM – Kit Builder and Event Manager. Learn how to assemble kits, add components, manage events, create classes, track attendees, and so much more!
Backup that Database, Please!
04-14-2017Learn where and how to store regular backups properly within POSIM. Learn the best practices on backing up your database, including details on automated backups, different services we recommend using, and more!
Easily Maintain & Track Item Quantities
04-13-2017Learn tips and tricks on item management within POSIM. Maintain item quantities, including the use of transfer cards, customize transfer reason codes, utilize shortcut keys, and more.
Stay on Top of Purchasing & Receiving
04-12-2017Learn how to utilize purchasing and receiving within POSIM. Create purchase orders manually and automatically using the PO Wizard, track purchase information for items on the item card, order from more than one vendor per item, keep vendor costs up to date, and more.
Managing Items in Your POS System
04-11-2017Learn how to manage, create, and edit items within POSIM. Learn all the features of item cards and how your retail store can benefit from proper item management.
Managing Categories and Items
04-10-2017Learn how to organize and set up categories correctly within POSIM. Learn how to link category cards to items, as well as other category and item-related tasks.
Using the Service & Repair Module
03-14-2017Learn the ins and outs of the Service & Repair feature within POSIM. Learn the basics, including learning how to create service tickets, provide quotes, log parts, track service details, set up email templates and more.
Exploring the New Advanced Search Capabilities
03-07-2017Learn how to successfully use the new advanced search feature. Searching for specific information with unlimited filters, using the search assistant, and exporting search results.
All About Serialized Inventory
02-07-2017Learn the process of selling, returning, purchasing, receiving and transferring serialized products. Set up serial number preferences and use define a report to find the status of each serial number.
Remote Sales: What You Should Know Before You Go!
01-10-2017Learn how to accomplish an off-site event using POSIM’s Remote Sales functionality. Set up preferences and other best practices before going to an event, as well as processing sales at the off-site event and importing sales into the main database after the event is finished.
The Year End: Simplifying Physical Inventory
12-13-2016We have focused this webinar on saving time and providing accurate information through using various methods of collecting and reporting data to update your inventory records. We have provided an example of year-end reports as well as a checklist to help store owners, managers, and staff stay organized and efficient!
Customer Merge Utility & Resume Sales
11-08-2016Learn how to use the new Customer Merge Utility to identify potential duplicate customer cards. Customer card details can be compared side-by-side to determine whether the cards should be merged or skipped. Also, learn how to use the Resume Existing Invoice feature which prompts a sales clerk to resume an invoice.
Manage Staff with Time Clock & Employee Setup
10-11-2016Learn how to use the timeclock section for clocking in and out, approving timecards and running payroll reports. We will also cover new privilege features added in the most recent POSIM releases, as well as setting up employee templates for new hires, auto open screen, and so much more.
Navigate Ye Trade Routes
09-16-2016Dive deep into POSIM’s most powerful reports! Learn how to understand and read reports, including the Dynamic Management Report, Comparative Sales Report, Turn Ratio and ROI reports.
All Hands on Deck! Holiday Tips & Tricks
09-15-2016Know the ropes for the holiday season and tie up any loose ends! Learn some helpful hints to sail through the busy season, including using the search function; setting the tab order; using the emailing feature and so much more!
Discount Savin’s Fer Ye Sailors
09-14-2016Avast, matey! Discounts ahead! Don’t miss the mark; take your discounting to the next level! Increase sales and enhance the customer experience by learning date-to-date pricing, preferring pricing and price codes.
Captain’s Log Day 2: Invoicing Features
09-13-2016Keep your Captain’s Logbook in check while sailing the high season! Learn invoicing, including special orders, layaways, return to vendor, drop shipping and divisions along with quick tips on utilizing the cheat sheet.
Ship Shape Customer Management
09-12-2016Get your customer management in ship shape this season! Add and edit customer cards and learn tips and tricks from the POSIM team, including merging, managing, reporting as well as customer rewards, miscellaneous fields and price codes.
Organize and Simplify Items & Categories
08-09-2016Organize item inventory correctly and set the stage for how each item is sold, reported, discounted and more. Learn the connection between Category Cards and Item Cards.
Enhance Sales with Item Components
07-12-2016Item components help simplify and enhance the sales process. Bundles, tagalongs, and suggested sales are all designed with specific, but various, purposes.
Event Manager and Kit Builder 101
06-14-2016Create events, enroll attendees, sell materials, track attendance and more—all within your POSIM point of sale software. Along with events training, the POSIM team focused on Kit Builder training.
Advanced Define a Report
05-10-2016Watch this webinar to learn how to create customized reports with complex formats, built with your specific business in mind.
Organize Those Items
04-15-2016Begin organizing your POSIM database by categorizing your items. Users have the ability to categorize and organize items to track them efficiently and maximize reporting capabilities.
Iron Out Inventory with Purchasing and Receiving
04-14-2016Iron out your inventory by utilizing the purchasing and receiving features of POSIM. Learn how to ramp up your ordering and receiving process.
Dust Off Define a Report
04-13-2016Watch this webinar to learn how to generate customized reports using formulas, filters and more to pull the data you need to run an efficient business.
Retail Marketing Chores
04-12-2016Watch this webinar to learn how to integrate POSIM with leading retail marketing providers to boost your social media marketing.
Database Clean-up and Maintenance
04-11-2016Learn about backing up your database, exporting data for editing, importing data into POSIM, using the item grid view and setting up employee privileges.
Manage Customers with Accounts Receivable
02-09-2016Learn about backing up your database, exporting data for editing, importing data into POSIM, using the item grid view and setting up employee privileges.
Creating an Efficient Business with the Accounting Interface
01-12-2016Tired of double-entry? POSIM’s accounting interface saves time & eliminates potential errors. We integrate with Sage, AccountEdge, Quickbooks & Multiledger.
Introducing the Service & Repair Module
12-15-2015Introducing the latest development in cutting-edge retail tools: The Service & Repair Module. POSIM now provides merchants the ability to create service tickets, log parts as well as track and collect payments for the service and repair aspect of their business.
Mobile: Faster than the Speed of Light!
10-15-2015Eliminate customer stress this season, with a line-cutting solution: iPOSIM. Learn how to create an additional register anywhere within your store using POSIM’s mobile app.
POSIM Importing – PO’s, Invoices & Transfers
11-18-2014In POSIM, learn about: Importing PO’s, Invoicing Functions, Transfer Management & much, much more! Watch our webinar to find out our tips & tricks!
Creating Labels & Receipt Design
07-15-2014POSIM gives you the ability to design & print your own barcode labels! Make sure when your customer leaves the labels on your inventory identify your store as the place to go back for more great items! Want to add a logo or information to your sales receipts?
Mastering Remote Sales in POSIM
05-13-2014This webinar will discuss how to prepare your remote database for an offsite event and walk you through the process of importing your remote sales once an offsite event has completed.