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Error 39
Error 39 may occur when starting up a POSIM module, posting a sale or purchase order, or pulling a report. Error 39 may be accompanied by a Network Sync error. The following tech tip addresses these errors.
Error 39 could come from a corrupted preference. The preferences are located in the POSIM Diamond folder>>POSIM Client>>Client Preferences. You may determine which preference is corrupted by which application you get the error 39 in.
If the cause of the error 39 is a corrupted preference, rename the application preference. Launch the application again. A new application preference file will be created. You will need to set up all the preferences settings. (Example: printers, auto number IDs, NowCharge paths etc.)
You can also try to rebuild your database. If you need assistance in rebuilding your database, please see tech tip How to Rebuild a Database with a Corrupt File.
Possible causes of corruption could be:
Power failure or partial blackouts
Improper shut down of the machine, i.e. turning off the computer without quitting POSIM and going through the standard Macintosh shutdown procedure.
If you get Error 39 with a Network Sync error, this is most likely a problem with your Mac OS software. The only solution so far to help avoid this error is as follows:
Do an internet search for “Delayed ACK” and try downloading it to the Intel Mac machines.
If you have a Mac Mini as your server, try switching it to a desktop Mac.
Run long reports on the server.
If the problem persists after trying the solutions above, there is not yet a known solution to resolve it.
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