5 Email Marketing Basics that Boost Retail Sales
What Your Customer Retention Rate Tells You About Your Retail Business
One of the most effective ways to gauge your retail business’ health is by monitoring your returns. We’re not talking about returned merchandise (although you…
How Smart Retailers Build Ideal Customer Profiles that Drive Sales
Chances are you know when a customer is a good fit for your store. Nine times out of ten, you can tell by the questions…
Does Your POS System Have the Right Answers to These 3 Questions?
If your staff is the heart of your retail business and your strategic plan is the brain, then your point-of-sale (POS) is the central nervous…
Inventory Forecasting: A Guide to Accuracy and Getting Started
There’s nothing better than having the items your customers want to buy in stock and ready to go. On the flip side, having to turn…
How to Retail When Shoppers Can’t Come to You
With stay-at-home orders still in place or gradually lifting with limitations on the number of shoppers allowed in a store, retailers are getting creative to…
Customer Expectations: Why Retailers Need to Deliver an Omnichannel Experience
“Meet your customers where they are.” Over the years, this advice has been passed down from retailer to retailer. It used to mean, understand your…
Is Your Customer Loyalty Program Working Hard for Your Business?
Every customer who walks through your door is not created equal. Experienced retailers can identify a “just-looking” browser from an “on-a-mission-to-buy” shopper within minutes. And,…
3 Advantages of Brick and Mortar Checkout Experiences in a Digital World
Much has been written about the demise of brick and mortar retail. But it turns out, the demise is greatly exaggerated. While e-commerce and the…