Blog
What Your Customer Retention Rate Tells You About Your Retail Business
One of the most effective ways to gauge your retail business’ health is by monitoring your returns. We’re not talking about returned merchandise (although you…
How Smart Retailers Build Ideal Customer Profiles that Drive Sales
Chances are you know when a customer is a good fit for your store. Nine times out of ten, you can tell by the questions…
Does Your POS System Have the Right Answers to These 3 Questions?
If your staff is the heart of your retail business and your strategic plan is the brain, then your point-of-sale (POS) is the central nervous…
Customer Experience Counts: How to Make Your Store A Destination
Hands down, customer experience wins in retail. Despite predictions, online shopping isn’t replacing face-to-face retail. Instead, technology is transforming customer expectations for in-person shopping experiences.…
Inventory Forecasting: A Guide to Accuracy and Getting Started
There’s nothing better than having the items your customers want to buy in stock and ready to go. On the flip side, having to turn…
Out with the Old, In with the New: 5 Steps To Refresh Your Inventory Management
Spring is in the air. Flowers are blooming. The sun is shining. You know what that means? It’s time to do a little spring cleaning…
How to Retail When Shoppers Can’t Come to You
With stay-at-home orders still in place or gradually lifting with limitations on the number of shoppers allowed in a store, retailers are getting creative to…
The Future is Now: 5 Reasons E-Commerce Matters More than Ever
There’s no doubt about it. The COVID-19 pandemic is impacting nearly every facet of our lives. And, experts are predicting that some of the behavior…